Mental health crisis: what to do
It’s a dark hole…there’s literally no way out. Yes, that’s what it feels like—every which way you look, all you can see is a wall, up and down, all there is, is darkness…
If you think that you have reached this stage, you need to do something urgently. If not for yourself, then for your former self, that person who was once happy, that person who had dreams of a life you once knew…
Find someone you can talk to, someone that you trust…friends, family, acquaintances who’ve been there before. You just need someone who can listen to you, reflect your thoughts, and help you get some perspective on what is going on in your mind.
If you can’t think of anyone immediately, there are options available (some 24/7):
- If there is urgent danger to yourself or someone you know, phone 111.
- Mental Health Foundation community crisis numbers
- 24/7 phone services:
- Lifeline—0800 543 354 or (09) 5222 999 within Auckland
- Suicide Crisis Helpline—0508 828 865 (0508 TAUTOKO)
- Healthline—0800 611 116
- Samaritans—0800 726 666
- Depression Helpline—0800 111 757 (to talk to a trained counsellor about how you are feeling or to ask any questions)
Does someone you know need help urgently? Mental Health First Aid
- Approach the person, assess and assist with any crisis
Approach the person if you think there may be a problem, look out for any crises and assist the person to deal with them.
- Listen non-judgmentally
Set aside judgments about the person or their situation. Most people who are experiencing distressing emotions and thoughts want to be listened to empathetically before being offered options and resources that may help them.
- Give support and information
Once a person with a mental health problem has felt listened to, it can be easier to offer support and information. This may be: • emotional support • practical help • asking if they would like some information about mental health problems
- Encourage the person to get appropriate professional help
A person with mental health problems will have a better recovery if they receive appropriate professional help. Treatment options available include medication, counselling and assistance with educational goals, income and accommodation.
- Encourage other supports
Encourage the person to use self-help strategies or seek the support of family and friends. Other people who have experienced mental health problems can also provide valuable help in the person’s recovery.
This information is taken from the Action Plan in the Mental Health First Aid Training and Research (MHFA) program. More information about MHFA can be obtained from: https://mhfa.com.au/
